Frequently Asked Questions
Everything you need to know about our appliance repair services.
We provide appliance repair services across all of Egypt, including Cairo, Giza, Alexandria, and 20+ governorates. Our technicians are strategically located to ensure fast response times in every area we serve.
We offer same-day service for urgent repairs. Our average response time is 2 hours in major cities like Cairo, Giza, and Alexandria. For other governorates, we typically schedule visits within 24 hours.
Yes, we repair all major appliance brands including LG, Samsung, Ariston, Zanussi, Toshiba, Bosch, Sharp, Indesit, Beko, Kiriazi, Fresh, Unionaire, White Point, White Whale, Siemens, Westinghouse, and Kelvinator. Our technicians are trained to handle appliances from every major manufacturer.
No. Siant Misr is an independent repair company. We are not affiliated with, endorsed by, sponsored by, or officially connected to any appliance manufacturer. We provide quality independent repair services at competitive prices. This independence allows us to offer unbiased repairs across all brands without manufacturer restrictions.
Repair costs vary depending on the appliance type and issue. We provide transparent, upfront quotes before starting any work. There are no hidden fees. The technician will diagnose the problem and give you a clear price estimate. If you choose not to proceed, you only pay the diagnostic fee.
We use high-quality spare parts that meet or exceed manufacturer specifications. Parts come with a warranty for your peace of mind. We source parts from reliable suppliers to ensure durability and compatibility with your appliance.
Yes, all our repairs come with a service guarantee. If the same issue recurs within the guarantee period, we'll fix it at no extra charge. This reflects our confidence in the quality of our workmanship and the parts we use.
You can book by calling 01151819992, sending a WhatsApp message, or filling out the contact form on our website. We're available 24/7 to take your request. We'll confirm your appointment and provide an estimated arrival time.
Diagnosis fees vary by location and appliance type. The diagnosis fee is waived if you proceed with the repair. We'll always inform you of any charges before visiting so there are no surprises.
For warranty repairs, you should contact the manufacturer's authorized service center to maintain your warranty coverage. We specialize in out-of-warranty repairs and independent service for appliances no longer covered by manufacturer warranty.
We accept cash and mobile payment methods. Payment is due upon completion of the repair. We'll provide a receipt for all services performed.
Yes, we offer emergency repair service for critical appliance failures. Call us at 01151819992 and we'll prioritize your request. We understand that a broken refrigerator or AC in Egypt's heat is an emergency.